Privacy Policy

Piece of Paradise Jewellery ("we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, and your choices, in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What we collect

When you shop with us or join our mailing list we may collect your name, email address, phone number, shipping and billing address, order details, and the contents of any messages you send us. Payment details are processed securely by our payment providers (such as Shopify Payments, Apple Pay and Afterpay); we never see or store your full card numbers.

How we use it

We use your information to process and deliver orders, provide customer service, send order updates, and, only with your consent, send marketing about new pieces, restocks and stories. You can unsubscribe at any time using the link in any email.

Third parties we work with

Like most online stores, we use trusted third party services to run our business: Shopify (our store platform and payments), shipping carriers, analytics services, and advertising and marketing platforms (such as Meta and Google) that may use cookies to show you relevant ads. These providers only receive the information they need to perform their service.

We never sell your data. Your personal information is never sold or rented to anyone.

Cookies

Our site uses cookies to keep your cart working, understand how the site is used, and support advertising. You can control cookies through your browser settings.

Security and retention

Your data is stored securely by Shopify. We keep order records as required for tax and legal purposes, and delete or de identify information we no longer need.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you have a privacy concern, contact us first and we'll do our best to resolve it; you may also contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

Email: info@shantigriffin.com
Phone: 0428 882 809

Last updated: July 2026